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Emergency Call Center Services

Be Prepared and Covered for Any Unforeseen Event

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Full Outage Coverage

Be Ready for Anything

Your business operations can be disrupted by many unforeseen events from weather–related power outages, high winds, floods to earthquakes, pandemics or other disasters.

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Multilingual Support

We pride ourselves on ensuring every customer feels right at home. We employ agents who speak fluently in Spanish, French, and more.

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Scalable Offerings

No business is the same. We offer specialty services scaled to all businesses, from small start-ups to established enterprises.

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Seamless Integration

Our technology supports API integrations for smooth connection and interaction with your systems, platforms, and applications.

Four Simple Ways We Can Help

Snow storms, ice storms, tornadoes, hurricanes, earthquakes, power outages, pandemics or other disasters — Mother Nature can wreak havoc on your business operations. However, there are plenty of solutions to keep your office up and running during these disasters or other emergencies. Call center services are ideal for companies looking to gain an edge and ensure business continuity… even in bad weather.

Here are four simple ways a call center can help your business continue to operate during a natural disaster or other emergency:

Hotlines

Work with a call center to set up an emergency hotline so people can call in to find out what is going on with your business.

Emergency Notifications

Call centers can send emergency notifications to your staff and customers via phone or text. No one has to be left in the dark.

Follow Me Services

Staff working from home during the storm? Follow Me Services ring to all of their existing phone lines so not a single call has to be missed.

Telephone Answering Service

Call centers can answer your phones morning, noon and night.

Emergency Service Activation
When time is of the essence, call 800-411-5777 and let us know that you need Emergency Answering Services set up for your business.

Telephone Answering Service Options for Emergencies

AnswerNet offers the following three cost–effective Telephone Answering Service options to help ensure your business continues to operate during emergencies with minimal disruptions.

Basic Answering Service

Hire us as your backup answering service before, during or after a disaster to handle calls when your lines are busy. As your answering service, we will be there whenever you need us.

Quick Setup Emergency Answering Service

When you need help fast, AnswerNet’s Quick Setup service can be up and running in 24 to 48 hours.

Call Center Services On Demand By Retainer

For telephone answering at the ready, consider AnswerNet’s Call Center Services On Demand Solution. For a retainer fee, you will have a call center on standby that’s always ready to answer your calls.

Inbound Services

We have a wide array of options to suit any business need.

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